Terms & Conditions
1. Scope of Services
EcoInk provides the following digital solutions:
• AI Voice Receptionist Systems – for customer interaction, appointment booking & automation
• AI-Powered Google Ads Management – for local service businesses
• Custom Landing Page Development – including advanced tracking & optimization tools
2. Google Ads Campaign Management
Our management includes:
• Keyword strategy
• Ad creation & optimization
• Budget allocation & bid management
• Ongoing campaign monitoring
• Optional landing page design & tracking integration
You agree to provide access to your Google Ads account or allow us to create and manage one on your behalf.
Note: Ad spend is billed separately by Google and is not included in EcoInk's service fees.
3. Setup & Implementation
Once onboarded, we’ll begin campaign or system setup based on your business needs.
• Setup timelines may vary based on client responsiveness and platform requirements
• A one-time setup fee or trial structure may apply depending on the package
4. Client Responsibilities
Clients agree to:
• Provide accurate business information
• Approve content or strategic materials in a timely manner
• Maintain an active payment method (for service fees and/or ad spend)
Failure to meet these responsibilities may affect performance or delay delivery.
5. Data & Privacy
All collected data (including call logs, ad metrics, and client info) remains confidential.
We do not sell or share your data—ever.
6. Usage Policy
EcoInk systems are for lawful business use only.
Any misuse, misrepresentation, or abuse may result in immediate termination of services.
7. Performance & Results Disclaimer
While we leverage advanced AI and proven strategies, specific results (e.g., lead volume, conversions) can vary due to factors like competition and market demand.
Our goal is to maximize ROI, but we cannot guarantee outcomes.
8. Payments, Fees & Refunds
• Google Ads Clients: Ad spend is paid directly to Google. Our management fee is separate.
• AI System Clients: Subscription pricing may apply after any free trial.
• Refunds are handled on a case-by-case basis and are typically only issued for system failure or if agreed performance benchmarks are not met.
9. Termination of Services
You may cancel at any time with written notice.
EcoInk reserves the right to terminate service for non-payment, misuse, or breach of terms.
10. Ongoing Support & Updates
All clients receive access to ongoing support.
We regularly update our systems and may introduce new features to improve performance and value.
11. Legal Disclaimer
EcoInk is not liable for losses arising from third-party platforms (e.g., Google Ads account issues, booking software downtime, or external tech failures).
We strive to ensure the highest performance and reliability across all services.
12. Modifications to Terms
These Terms may be updated periodically. All changes will be reflected on our official website.