Privacy Policy

Last updated: April 2025

At EcoInk, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with our AI systems.

1. Information We Collect
We may collect the following types of information:

Name, email address, and phone number (submitted via contact forms)
Website usage data such as pages visited and time spent (via analytics tools)
Ad performance data (from Google Ads and campaign tracking)
Call or SMS interactions (when you use our AI voice assistant services)

2. How We Use Your Information
We use your information to:

Respond to your inquiries and provide support
Improve our services and user experience
Track ad performance and optimize campaigns
Analyze user behavior and website engagement

We do not sell or share your data with third-party marketers.

3. Cookies and Tracking
Our website uses cookies and tracking tools like:

Google Ads
Google Analytics
Microsoft Clarity (session recordings)

You can manage cookie preferences through your browser settings.

4. Third-Party Services
We use trusted third-party tools and platforms to run our business, including:

Google (Ads, Analytics, and Tag Manager)
Microsoft Clarity

These platforms may collect data based on their own privacy policies.

5. Data Security
We take data protection seriously and use appropriate security measures to protect your information. Access is limited only to authorized team members.

6. Your Rights
You have the right to:

Request access to your personal data
Update or delete your information
Ask us to stop contacting you

7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.